Monday thru Friday: 8 AM – 7 PM
Saturday: 8 AM – 6 PM
Sunday: 9 AM – 5 PM
FAQs (2 pages)
Detailed inventory and description of household goods must be performed by long distance movers or any movers taking possession of your property overnight. You may request local movers to inventory of your goods as well. However, as most local moves are hourly, inventory will take extra time and therefore will cost you extra. As the local deliveries are made the same day most customers do not wish their shipments to be inventoried, as it becomes an unnecessary expanse.
Those that get their shipments inventoried, need to be actively participating in this process. You want to make sure that movers inventory every item in your shipment and that the description of the items condition before and after delivery is agreeable with you. If you disagree with mover's description, you may make your own notations on the inventory form.
After your shipment is loaded on the truck or trailer, the movers will provide you with a copy of the moving contract and copies of inventory forms. Make sure to hold on to those documents until the shipment is delivered to you.
On the day of delivery, if possible, open every box with valuables or fragile items. This will give you an opportunity to make notations on the inventory forms on the day of delivery. If there are items that are missing or damaged during the move you want to make those notations on the inventory forms. Notations are not considered to be official claim, but they will definitely will help you with your claims process.
Every item and every box in your shipment is assigned a numbered sticker, the number is then represented in the inventory and described by movers using descriptive, location and exception symbols. Example: Item 1 - Box, PBO, CU. PBO, packed by owner; CU, condition unknown. Item 2 - Dining Table, SW, W-10. SW, stretch wrapped; W-10, badly worn-top.