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Monday thru Friday: 8 AM – 7 PM
Saturday: 8 AM – 6 PM
Sunday: 9 AM – 5 PM
FAQs (2 pages)
Two Months Prior to Moving Day
If you wish to pack boxes by yourself make sure to take your time at protecting fragile items and not to overload boxes, but here are a few more suggestions:
Here is a page out of PUC booklet regarding hazardous materials.
Movers recommed customers not to pack and transport with furniture your valuables of extraordinary value, such as:
currency, jewelry, bonds and valuable papers.
Here is a page out of PUC booklet
Here is a list on the bill of lading.
If you are preparing for a long distance relocation or a local move of a residence with the size of a 3 bedroom house or larger - you should call movers and request onsite estimates.
The onsite estimate will get you a much better idea of the final cost and a binding estimate of costs.
Here is a page out of California PUC booklet.
The information contained in this page is maybe the most important one client needs to know to have a successful move.
Here are a few tips.
Moving appliances from one home to another requires a great deal of preparation.
Movers' responsibility
Movers are supposed to do the heavy work - the actual transporting of the appliances from client's home into the truck and then safely out of the truck into the new residence. Our movers will do anything possible to ensure that appliance gets to its destination safely.
However, the preparation of major appliances and other home furnishings is an important activity for you to schedule. Some of it needs to begin days before the actual move day.
Owners' Responsibility
These preparations must be done by the customer, a professional technician, or moving company can set up their partner (Reputable Appliance Tech.) who will do it, in any case let your mover know which of these options you prefer ahead of time.
Preparing appliances to withstand handling during transit or while in storage.
This process can include bracing a washer tub, disconnecting an ice maker, capping off a gas line, and special handling of satellite dish components.
Most Movers do not:
REFRIGERATOR
Cleaning
• Use mild detergent to wipe off the exterior finish.
• Before cleaning the interior, dispose of perishables and unplug the power cord.
• Wash removable parts such as shelves and drawers with a mild detergent or in a solution of warm water and baking soda (about one tablespoon. of baking soda to one quart of water). Ice trays and ice storage bins should be washed in lukewarm water only.
• Wash the interior walls and any non-removable parts with a mild detergent or baking soda solution.
• Leave the door open for at least 24 hours. Allowing all moisture to evaporate. If your refrigerator is not a frost-free model, allow extra time to complete defrosting and drying.
• Secure all loose plastic parts.
• Glass shelves should be removed, cleaned and carefully packed in a carton for protection during transit.
• Be sure the appliance is totally empty and clean. A refrigerator which is not cleaned before transit can develop an unpleasant, permanent odor, making the appliance unusable at destination.
• After cleaning, place an odor and mildew preventative in your refrigerator.
• At the bottom of the refrigerator, remove the base covering and vacuum the condenser or compressor.
• Empty and clean the evaporator pan; allow time for it to dry.
Servicing
• Turn off the water and disconnect the water line if you have a cold water dispenser or automatic ice maker. You should also empty the water reservoir.
• If your refrigerator is an older model, you may need to have the motor or compressor bolted down. The majority of refrigerators now are sealed units that do not require this service.
• At destination, do not operate the refrigerator for at least 24 hours after delivery. This allows the oil time to settle, preventing possible damage to the compressor.
• Ice makers and water dispensers must be connected to a water line. Installation service or parts can be obtained from an authorized dealer. Copper tubing, a shut-off valve and fittings may be required. Once the ice maker is in service, dispose of the first few batches of ice because of possible impurities from opening a water line.
WASHER
Cleaning
• Use appliance cleaner to wipe off the exterior.
• On the inside, clean lint filter and tub.
• Leave the lid open so that any moisture will evaporate.
Servicing
• Turn off water faucets, disconnect and drain hoses.
• Wrap the metal connector ends of hoses in a towel and place inside the washer.
• To ensure the safe transport of the washer, it should be serviced to prevent swaying of the tub.
• All water should be drained from the tub because shipments can travel through a variety of climates and terrain.
• Ask our specialist about third-party appliance servicing. There are more than 20 different washer moving kits available from various appliance manufacturers. The cost for third-party servicing is nominal, especially for the protection it provides to your washer.
• After your move, be sure to have the washer connected by a qualified installer.
DRYER
Cleaning
• Unplug the dryer or turn off the electrical power to the appliance.
• Remove any debris from the lint screen with your fingers or a dry paper towel. Do not use water on the screen.
• Wipe off the exterior with an appliance cleaner and soft damp cloth.
• You can remove dust from the interior with a damp sponge.
• If the dryer drum is discolored, try a mild liquid household cleaner or a paste of laundry detergent and warm water. Rub the area until the discoloration is removed. Wipe thoroughly. Then reconnect to electricity and operate the dryer with a load of old rags to remove any soap residue and to thoroughly dry the drum. Remove the rags when finished.
Servicing
• Disconnect the electrical supply to the appliance.
• For a gas dryer, the appliance should be disconnected and the gas line capped off before moving day by a qualified service technician.
• At destination, use a qualified installer who is familiar with requirements for gas and or electricity, as well as the exhaust system.
Dogs and catss are most popular pets in America. Each pet reacts different to a change of place of living. But this time as stressful for them as you. Here are some tips:
Road Tips:
If you're traveling by car, keep cats and dogs in carriers large enough to accommodate food and water bowls plus a small litterbox for Fluffy. Stop about every two hours to give larger pets some fresh air. Be sure to use a leash if you let your cat out. Maintain a comfortable car temperature for all pets, and don't ever leave animals alone in a car on a hot day. Even with the windows cracked, this can be fatal. Birds and other small pets (hamsters, guinea pigs, and the like) are especially susceptible to drafts and heat. Cover cages to keep animals calm and well protected, and remove water bottles except during rest-stop water breaks.
Check list for pet travel:
• Veterinary records, certificates, and recent photos
• Medications
• Your pets' usual foods and plenty of water from the home you're leaving (changing their water source can be disorienting and upset their stomachs)
• Food and water bowls, a can opener, and resealable lids
• Toys, chew bones, and treats
• Leashes for cats and dogs
• Beds (pillows, towels, or other crate liners)
• Plastic bags and scoops for dogs
• Litterbox for cats
• Cage covers for birds and rodents
• Paper towels for messes
• Provisions for the first day at the new home
More information on traveling tips for pets.
And finally is your pet travel ready?
A lot more information on humanesociety.org
Protection of goods and residence
Movers are liable to protect you goods along with your residence or business facility.
Movers will bring all necesarry tools and materials to ensure that no damages accur during relocation.
Our movers can do the following to pretect your goods and house:
Here are some pictures of our work
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On the day of the move movers will inventory all customer's items, place individual colored and numbered stickers on every item and record their names and their condition in the inventory report.
This report will be signed by both mover and the customer at pickup and delivery.
As items come off the truck make sure that they are checked off and the condition is compared and checked for any moving related damages.
Here is an example of the stickers and the inventory forms
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Item 270 - 2 cushion sofa sectional: So, W. (Soiled Top and Worn) |
Item 272 - Round Table: Sc, 10 (Scratched top) |
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In the hills: winy narrow roads, treas with low untrimmed branches, etc.
Some of these moves will require a long carry to new residence - if the truck can be parked with in 75 to 150 feet from the front door.
However, if the truck has to be left farther than that movers will be required to rent a smaller truck, this service is called shuttle service.
Shuttle Service - A use of smaller truck to provide service to a residence not accessible by mover's regular truck.
Mover will send a smaller truck that can safely get to client's residence then load it drive it to the regular size truck and then reload items into regular truck.
For long distance relocation. If the pick up or delivery is not in Los Angeles or another city which has our location, our movers will have to:
Abviously, the shuttle charge will apply to the contract.
The customer can save some money if they know that moving truck won't be able to get near their residence.
Rent the truck themselves and later return it. This will not only save a little money, but also save some time as well.
Winy roads, big trees with low wide brenches, narrow streets.
Hoisting may be necessary for bulky articles that don't fit through regular doors. However, the article can fit through a balcony or a large window. Old buildings had narrow stairways and small elevators, therefore they had hoisting mechanisms installed on the roofs and were able to lift items as large as grand pianos.
Nowadays, most items get through the doorways with out any problems.
There are many different ways to hoist the article up/down window or balcony.
A light but bulky item can be easily hoisted up/down by a couple of strong movers. A heavy item will require a help of hoisting mechanism. These mechanisms are commonly used by builders and can be rented in case there is a need for a customer. The reservation may require a few days notice.
Here are some of the tools:
HOISTING STRAP HOISING RACHET ELECTRIC HOISING MECHANISM
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Here are some examples of hoisting
Using Builders Hoisting Machine | Using a simple strap for light items |
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Electric Hoisting a couch to balcony | Gas Engine Hoist |
Those items that will not fit into a regular box, however require extra protection as they are fragile, large/bulky, light or heavy. Such as:
Art work - clay, paintings, etc.
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Crated Sculpture | Crated Shark Jaws |
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Expansive Japanese Vases before and | after being crated for international transportation. |
Once you settled on a moving company, make an official reservation for services
(make sure you are ordering services from a reputable company).
Reservation Includes:
* - Primary reservations are scheduled in the morning at a specific time: Between 8am - 9am.
* - Secondary reservations are on stand by and ready all day. The movers will call with in 1 hour of coming, customer must be ready.
Generally movers reserve the right to reschedule a day of the move with out liability, due to weather, accidents, riots, etc.
Verify your reservation a week before the date and the night before the date.
Example
Full Service Local Move:
3 bedroom apartment, 30 miles, customer purchased $30,000 valuation policy - full replacement with no deductible, ordered packing, moving, and unpacking services.
In this case it's a three day move: Pack Day, Move Day, and Day of Unpacking.
Calculations*
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Grand Total -------------------------------------------- $1,860.00
* All rates are subject to change, calculations are shown as for education perposes only, they don't represent our current rates.
To get our current rates please contact our office at info@moorpark-moving.com or call 805-328-3600.
Full Service Long Distance Move:
3 bedroom apartment - 6.500 lbs, distance - 1,000 miles, with 30,000 valuation protection policy, customer required;
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GRAND TOTAL $6,015.00
These are all possible charges for long distance relocation, most customers use just most common services, such as:
The rest is up to the customers budget.
The rates we use are subject to change please call our office to get most current rates for your move.
info@moorpark-moving.com or call 805-328-3600
In California any long distance move has to be charged by its weight, regulated by California Public Utilities Commission.
Two ways of tariffs for long distance moves out of state.
Out of state moves are governed by DOT. DOT allows movers to charge by size (cubic feet), or weight of shipment.
Most moves are that are relocating household goods are best charged by its weight.
The truck is weighed twice: First before load, and Second right after it's been loaded.
Customer is recommended to follow movers to Government Certified Scales and avserve the weighing to make sure no other load had been added to the truck carrying your load.
Customers working with companies that charge by the weight of the shipment need to compare tariffs and cost of additional services as the weight of the shipment will stay the same regardless the moving company you use.
However, customers using companies that charge by the size/cubic feet of the shipment may not always get the same size. As it depends on how well the shipment is stacked inside the truck/trailer.
Here is what certified scale ticket looks like:
Items of customer's shipment that are extremely heavy:
Items of shipments that are very large in size:
These items require special protection and handling. In some cased these items will not fit through front doors and movers have to make arrangements to hoist them through balconies, windows and rent special equipment to accommodate them with the services.
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